Frequently
Asked Questions
A few helpful answers before you pack your bags
Glamping is camping, but with the comfy bits taken care of. Think proper beds, soft furnishings, fairy lights, and a beautifully styled bell tent — all without the hassle of setting anything up yourself.
Yes — we handle delivery, setup, and takedown, so you don’t need to worry about a thing.
It depends on the size of bell tent, each tent generally needs an area to accommodate the footprint of the tent plus 2 metres for the guy ropes.
(e.g. a 5m tent will need a 7 x 7m area)
No, our tents are equipped with solar lighting and we can provide small power banks, but access to electricity can be helpful for extra lighting or charging points.
Yes, well behaved pets are allowed in our tents, so you can bring your furry friend on your adventure. (double check the campsite/venue also allows pets)
Your tent will be fully set up and furnished depending on what package you choose. This usually includes beds or airbeds, bedding, rugs, lighting, and decorative touches.
We recommend towels, toiletries, food, and weather-appropriate clothing. We’ll also send you a handy packing list before your stay.
Bell tents are designed to stay snug and dry in typical UK weather. If extreme conditions are forecast, we’ll be in touch to talk through options.
Cancellation Policies
Life is unpredictable, plans change, heres what you need to know about cancellations.
- If you cancel 30 days or more before the hire date, your booking deposit will be refunded.
- If you cancel 14-30 days before the hire date, your booking deposit is non-refundable.
- If you cancel less than 14 days before the hire date, the full booking value should be paid.
- If weather conditions are extreme and deemed unsafe we may offer to reschedule your booking
Still have questions?
Please contact us directly with any questions, or to make changes to your
booking, we’d love to help!